Privacy Policy
How we collect, use, and protect your personal and health information.
Last updated: March 2026
Introduction
Prince Health and Wellness ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://princehealth.org, use our services, or interact with us in any other way.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, and other identifying information you provide when scheduling appointments, contacting us, or completing intake forms.
- Health Information: Medical history, symptoms, treatment records, lab results, and other health-related information you provide or that we generate during the course of your care. This information is subject to additional protections under HIPAA.
- Website Usage Information: IP address, browser type, device information, pages visited, referring URL, and other technical data collected automatically when you visit our website.
- Payment Information: Credit card numbers, billing addresses, and other payment details processed through our secure payment systems.
How We Use Your Information
- To provide, maintain, and improve our healthcare services
- To schedule and manage appointments
- To communicate with you about your care, appointments, and account
- To process payments and manage billing
- To comply with legal and regulatory requirements
- To improve our website and user experience
- To send you health-related information and practice updates (with your consent)
HIPAA Compliance
As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) regarding the protection of your Protected Health Information (PHI). Your medical records and health information are subject to our Notice of Privacy Practices, which is provided separately and describes in detail how your health information may be used and disclosed, and how you can access this information.
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With other healthcare providers involved in your care, as permitted by HIPAA
- With business associates who perform services on our behalf and are contractually bound to protect your information
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of our practice, patients, or others
Data Security
We implement administrative, technical, and physical safeguards to protect your personal and health information against unauthorized access, use, modification, or disclosure. While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially acceptable means to protect your information.
Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve functionality and user experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website features.
Your Rights
You have the right to:
- Access your personal and health information
- Request corrections to inaccurate information
- Request restrictions on certain uses of your health information
- Receive an accounting of disclosures of your health information
- Opt out of marketing communications
Children's Privacy
We provide healthcare services to patients of all ages, including minors. For patients under 18, we collect information with the consent and involvement of a parent or legal guardian. We comply with all applicable laws regarding the protection of children's information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Prince Health and Wellness
10847 Kuykendahl Rd #350
The Woodlands, TX 77382
Phone: (281) 545-5067
Email: info@princehealth.org